Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are handled on the next working day.
Delivery Time
Standard delivery takes 3–7 business days within India. Express and international shipping options are also available, with delivery time depending on the destination.
Tracking Orders
Once your order is shipped, you’ll receive an email with tracking details. You can track the status directly through the courier’s website.
Delays & Damages
If your order is delayed, lost, or arrives damaged, contact our support team for assistance. We’ll investigate and arrange a replacement or refund as per our policy.
Shipping Coverage
We currently ship to most regions in India. Some remote areas may require extra time for delivery.
Cancellation Policy
Cancellation Window
Orders can be cancelled within 12 hours of purchase, provided they haven’t been shipped yet.
After Dispatch
Once shipped, orders cannot be cancelled. You may request a return as per our Return & Refund Policy.
Process
To cancel, contact us with your order number via email or phone. Our team will confirm eligibility and assist you promptly.
Exceptions
Custom-made or personalized items cannot be cancelled once production begins.
Contact Us
For any queries regarding Shipping & Cancellations, reach us at:
Email : contact@shilpkalaindia.com
Phone: +91-9760 792 792
Address: B4, Gopal Puri, Pala Road, Aligarh- 202001, UP, India