Shipping & Cancellations
At Shilpkala by Plus Point, every order is prepared with care — from crafting to packaging to delivery. We aim to ensure your experience feels seamless and dependable.
Processing Time
All orders are carefully packed and dispatched within 1–3 working days of order confirmation.
Delivery Timeline
Standard shipping takes 5–7 business days within India. Delivery timelines may vary slightly based on location and courier service.
Shipping Partners
We work with trusted logistics partners to ensure safe and timely delivery across India.
Order Tracking
Once your order is dispatched, you will receive a tracking link via SMS, Email, or WhatsApp, allowing you to monitor your shipment in real time.
Packaging
Each Shilpkala piece is securely & sustainably packed in protective, thoughtfully designed packaging to ensure it reaches you in perfect condition.
Cancellation Policy
Order Cancellation Window
Orders can be cancelled within 12 hours of placing the order or before dispatch — whichever is earlier.
How to Cancel?
To request a cancellation, please contact us:
📩 contact@shilpkalaindia.com
📞 +91-8755975500
Kindly share your Order ID for quick assistance.
After Dispatch
Once an order has been dispatched, it cannot be cancelled. However, you may refer to our Return & Exchange Policy for further support.
Important Notes
-
Delivery timelines are indicative and may be affected by external factors such as weather, regional restrictions, or courier delays.
-
Please ensure accurate shipping details at checkout to avoid delays.
-
In case of delivery issues, our team is always available to assist.
Our Commitment
From our workshop to your home, every step is handled with care. We aim to deliver not just a product, but a seamless and reassuring experience.
For any queries regarding shipping, cancellation, or order-related support, contact
Email : contact@shilpkalaindia.com
Phone: +91-8755975500