Terms & conditions

Welcome to PLUS POINT EXIM PVT LTD. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

If you do not agree with any part of these Terms, you must not use this website.

1. Use of the Website

  • The content on this website is provided for general information and shopping purposes.

  • You agree to use the website in a lawful manner and not to engage in any activity that may harm, disable, or disrupt the website.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

2. Intellectual Property

All content, including text, images, product designs, graphics, logos, and trademarks displayed on this website are the property of PLUS POINT EXIM PVT LTD., unless otherwise stated.

You may not reproduce, distribute, modify, or republish any part of this site without prior written permission.

3. Products & Orders

  • Product images and descriptions are for illustrative purposes only; actual products may vary slightly.

  • All orders are subject to availability and acceptance.

  • We reserve the right to refuse or cancel any order at our discretion, including cases of incorrect pricing, fraudulent activity, or stock unavailability.

4. Pricing & Payment

  • Prices are listed in Indian Rupees (INR) and may include or exclude applicable taxes (as specified at checkout).

  • We reserve the right to change product prices at any time without prior notice.

  • Payment must be made in full before dispatch. Accepted payment methods will be displayed at checkout.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and external factors.

  • We are not liable for delays caused by courier services, customs, natural calamities, or unforeseen circumstances.

  • Risk of loss or damage passes to you upon delivery.

6. Returns, Replacements & Refunds

  • Returns or replacements are accepted only if products are defective, damaged in transit, or incorrect.

  • Requests must be raised within 7 days of receiving the product.

  • Approved refunds will be processed via the original payment method within a reasonable timeframe.

  • Products must be returned unused, in original condition, and with all packaging intact.

7. Limitation of Liability

We strive for accuracy but do not guarantee that the website will be error-free, uninterrupted, or always available.

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Indemnity

You agree to indemnify and hold harmless PLUS POINT EXIM PVT LTD., its directors, employees, and affiliates from any claims, damages, losses, or expenses arising from your misuse of this website or violation of these Terms.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal data.

10. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Aligarh, Uttar Pradesh.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📩 contact@shilpkalaindia.com
📞 +91-8755975500
📍 B4, Gopal Puri, Pala Road, Aligarh – 202001, Uttar Pradesh, India